RETURNS OF ONLINE PURCHASES
Returns will be accepted up to 30 days from the date of purchase. All returns must be in new condition and devoid of any damage.
All sales are final.
Your refund will be issued to the same card you used for the original purchase. Please note that original shipping fees are non-refundable and return shipping costs are the customer’s responsibility. Island Inspired does not provide return shipping labels.
RETURN IN STORE
Returns in store are free. Just bring the item(s) you wish to return to our store location: 1314 Lincoln Ave #1A, San Jose, CA 95125. Make sure you also bring the packing slip and the card you used for your purchase.
RETURN BY MAIL
Your package contains a packing slip with everything you need to make a return including a completed Return Request Form.
To process a return, please follow these simple steps:
Complete a Return Request Form included in your original packaging or by downloading and printing this form.
Mail your return to:
Mariner Biomedical Inc.
6296 San Ignacio Ave., Suite A
San Jose, CA 95119
Depending on the shipping method selected, your return may take several days to reach us. Please allow 5-7 days to process your return once it is received into our distribution center. We strongly suggest including a tracking number with your package, as we are not liable for those that get lost in transit.